Terms and Conditions.

Last Updated: 30 September 2024

Welcome to Bijoux de La Lande. By using our website and purchasing our products, whether as a consumer (B2C) or a business partner (B2B), you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. General Terms

1.1. Company Information
Bijoux de La Lande is a jewelry brand specializing in handcrafted silver and gold pieces made from recycled precious metals. Our atelier is based in the French countryside. The company is incorporated under French law, and it’s registered under the founder’s name, Karolien Severins, in the Haute-Vienne.

1.2. Acceptance of Terms
By accessing or using our website (www.bijouxdelalande.com) and services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

2. Business-to-Consumer (B2C)

2.1. Product Information
All our products are handmade, meaning that slight variations may occur between individual pieces. This adds to their uniqueness and is not considered a defect.

2.2. Pricing & Payment
All prices listed on our website are in euros and include applicable taxes unless otherwise stated. Payments can be made using major credit cards, PayPal, or other payment methods listed at checkout.

2.3. Shipping & Delivery

  • We ship internationally. Shipping costs are calculated at checkout based on your location.

  • Estimated delivery times will vary depending on the destination and shipping method selected.

  • Once your order is shipped, you will receive a tracking number to monitor its progress.

2.4. Returns & Exchanges

  • You may return or exchange any product within 14 days of receiving it, provided it is unused and in its original condition.

  • Please contact us at info@bijouxdelalande.com to initiate a return or exchange.

  • Custom or personalized orders are non-refundable unless defective.

2.5. Warranty
We guarantee the quality of our products. If you experience any defects due to craftsmanship or materials within one year of purchase, we will repair or replace the item free of charge. Only shipping is paid by the customer unless agreed differently. Normal wear and tear or damage caused by misuse is not covered.

3. Business-to-Business (B2B)

3.1. Wholesale Terms
Businesses interested in carrying Bijoux de La Lande products are required to apply for a wholesale account via our website or contact us at info@bijouxdelalande.com. Upon approval, you will receive access to wholesale pricing and terms.

3.2. Minimum Order Quantities
We require a minimum initial order of €500 for wholesale customers. Reorders may be subject to different minimum quantities.

3.3. Pricing & Payment
Wholesale pricing is provided once your account is approved. Payment is due upon order confirmation unless credit terms have been established. Late payments may incur additional fees.

3.4. Shipping & Delivery

  • Shipping fees for wholesale orders are calculated based on the order size and destination. Delivery times may vary based on the size of the order and shipping method.

  • All import duties and taxes are the responsibility of the buyer.

3.5. Returns & Cancellations

  • Wholesale orders are final once placed. Returns are only accepted if products are defective or damaged during shipping.

  • If you need to cancel or modify an order, please contact us within 24 hours of placing the order. info@bijouxdelalande.com

4. Intellectual Property

All content on the Bijoux de La Lande website, including product designs, images, logos, and text, is the intellectual property of Bijoux de La Lande and may not be used or reproduced without permission.

5. Limitation of Liability

Bijoux de La Lande will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability to you in connection with any product purchased from us shall be limited to the price of that product.

6. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Governing Law

These terms and conditions are governed by the laws of France, and any disputes will be subject to the exclusive jurisdiction of the courts of France.

Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at info@bijouxdelalande.com or 0033962073563.

By continuing to use our website or placing an order, you acknowledge that you have read and agree to these terms and conditions.